Consumer Complaint Book Date: 12 / 08 / 2026 No. 000 000002-2026 Before you begin, please tell us where the events related to the complaint took place: SAPIENS.LAT RUC 20612449415 Establishment* Note: If the complaint or claim relates to a delivered product, please select the main office. 1. Identification of the complainant consumer Full name * Email address * Phone/Mobile number * DNIPasaporteRUCCarné de Extranjería Document type * Document number* Department* Province* District* Address* I am a minor. Guardian's full name * DNIPasaporteRUCCarné de Extranjería Document type * *This applies if the complainant is a minor Document number* *This applies if the complainant is a minor 2. Identification of the goods/service contracted ProductService Description * 3. Details of the Complaint and the Consumer's Request Claim **Complaint *** *Claim: Dissatisfaction relating to the products or services *** Complaint: Dissatisfaction not related to the products or services; or, discomfort or displeasure regarding customer service. Detail* Request* Attach a file Attach (PDF, PPTX, Word, JPG, PNG) up to 2 MB 4. Observations and actions taken by the provider Description: "As this is a virtual complaint, your case will be referred to the customer service department, in order to provide a response within the legally established period. 5. I authorise notification of the complaint outcome to the email provided YesNo (*) Mandatory fields I have read and accept the Privacy Policy of Mindfulnutrition.
